PRIVACY POLICY

1. Information We Collect
We collect information you provide directly to us, such as:

  • Registration information (e.g., name, email address)

  • Delivery address and contact number

  • payment-related information

  • Correspondence with customer service

2. How We Use Your Information
We use your personal information for the following purposes:

  • To process and deliver your orders

  • To communicate with you regarding your order status

  • To provide customer support

  • To comply with our legal obligations in Kenya, such as requirements under the Data Protection Act, 2019

3. Information Sharing & Disclosure
3.1. We do not sell your personal information.
3.2. We may share information in the following circumstances:

  • With logistics service providers , sharing necessary delivery information to complete the delivery of your goods.

  • When required to comply with United States law, respond to lawful requests, or to protect our rights and the rights of others.

  • In accordance with the United States Data Protection Act, appropriate safeguards will be ensured when transferring personal data outside United States.

4. Data Security
We implement reasonable administrative and technical measures to protect your personal information from loss, misuse, and unauthorized access. However, no method of internet transmission or electronic storage is 100% secure.

5. Your Rights
Under the United States Data Protection Act, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Object to or request restriction of processing your personal data under certain circumstances.

  • To exercise these rights, please contact us using the details provided at the end of this policy.

6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by KUnited States law (e.g., tax and consumer protection laws).

7. Cookies & Tracking Technologies
This Website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Data Protection Officer & Registration
As required by the United States Data Protection Act, we have completed the relevant registration with the Office of the Data Protection Commissioner (ODPC) and have designated personnel responsible for data protection matters.

9. Data Breach Notification
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will, in accordance with Kenyan law, report it to the ODPC within the shortest time practically possible after becoming aware of it, and notify you where necessary.

10. Changes to This Policy
We may update this policy from time to time. Any changes will become effective upon posting the revised Privacy Policy on this page.

11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us